Account Managers are responsible for overseeing the basic details of the client relationship, including contracts, billing, monthly reporting, communication and coordination of campaign activities to product service teams (PPC, SEO, Social Media, Reputation Management and Web Development). This entry-level position provides the training ground for transitioning to other agency roles and responsibilities.
Job Responsibilities
• Work with Accounting and Operations during client contract phase and ensure that all budget change orders are processed through the appropriate channels.
• Create monthly billing for all assigned clients.
• Develop timetables, set deadlines and follow up with SEM and sales teams to ensure new campaign launches are completed correctly and on time.
• Create effective Power Point presentations and proposals in support of sales team for prospective clients.
• Produce monthly campaign performance reports for each managed client. Must have ability to think strategically and analyze data.
• Respond to requests from the client or client’s Business Development Manager in a timely manner.
• Work with SEM Managers to assist in resolving minor issues that arise within a client’s campaign or project.
Qualifications
• Entry-level candidates to candidates with 1-3 years of work experience invited to apply. Agency/marketing experience a plus.
• Able to meet deadlines, adjust to dynamic workflow and operate in a fast-paced environment
• Strategic thinker with the ability to come up with new, creative solutions
• Exceptional verbal and written communication skills
• Strong understanding of Internet and basic computer programs such as PowerPoint and Excel.
• Ability to learn new computer programs.
• Passion for digital marketing & knowledge of Search Engine Marketing a plus.
• Proactive, with the ability to work independently while collaborating coordinating with teams of coworkers.
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