Building a successful and reputable dealership comes with challenges, especially when success relies so much on customer reviews. The tiniest disagreement can tarnish your reputation and affect performance. Think about this: 67% of car buyers use online reviews when selecting a dealership and four out of five customers change where they shop based on negative reviews!
Food For Thought.
Good reviews can draw people in from other areas: 74% of people say they would drive 20-60 miles to shop at a dealership with good reviews.
Source: Ally Auto Magazine, July 2015.
We’ll make sure that your name, address, phone number, website URL and hours are correct and consistent across all review and local citation sites so that you never run the risk of losing any business.
We work closely with you to customize a response to your reviews. Responding to negative reviews presents the opportunity to prove your customer service skills and turn negative feedback into a positive reflection on your brand. In addition, we create a portal to drive positive reviews to our recommended review sites (Google, Yelp, Cars, Edmunds, DealerRater), as well as deflect negative reviews.
L2TMedia takes your privacy seriously and is committed to safeguarding your privacy online. This Policy is effective on January 1, 2016.
Because we do gather certain types of information from visitors to our sites, we have developed a privacy statement to help you understand the terms and conditions surrounding the collection and use of that information. This statement discloses the types of information we gather, how it is used, and how you can gain access to and edit any data that we’ve collected about you at any time.
L2TMedia respects the privacy of individuals who visit our website, send us email or participate in features/services we offer online. L2TMedia collects information online primarily to provide our visitors with a more relevant experience on our sites.
If you do not want to receive email from us in the future, follow the unsubscribe instructions included in those emails or you can contact us via one of the methods listed below. Persons who supply us with their telephone numbers online will only receive telephone contact from us. If you do not wish to receive telephone calls, please let us know via one of the contact methods below.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses.
Customers may prevent their information from being used for purposes other than those for which it was originally collected by contacting us via one of the methods listed below. Upon request we provide site visitors with access to contact information (e.g., name, address, phone number) that we maintain about them. Consumers can access and correct this information by contacting us via one of the methods listed below. Upon request we offer visitors the ability to have inaccuracies corrected in their contact information. If you feel that this site is not following its stated information policy, contact us at the methods listed below.